You enable webhooks from Settings (side toolbar) → Webhook.
The delivery flow
When an interview is completed, Exoid runs six steps in sequence.1
Validation
Exoid checks that the response is correct and well-formed.
2
Formatting
The data is organized into a clean, consistent JSON payload.
3
Digital signature
The payload is signed with HMAC-SHA256 using the campaign secret.
4
Delivery
The data is sent with an HTTPS
POST request to your endpoint.5
Automatic retries
On a temporary error, Exoid repeats the request up to 7 times within one hour.
6
Logging
Every request is tracked and made available in the dashboard logs.
POST leaves depends entirely on your server’s answer: a success closes the event, a temporary error puts the same request back in the queue, and a permanent error ends it there. Once the seventh attempt fails, the event is dropped.
Retry logic
If your endpoint doesn’t respond or returns a temporary code, Exoid makes up to 7 attempts with progressive delays.When Exoid retries and when it doesn’t
There’s one rule:429, 5xx and network errors trigger retries. 4xx request or authentication errors are permanent and the event is lost.
- Triggers a retry
- Permanent error
Failed requests remain viewable in the dashboard logs together with their status code.
Next steps
Configuration
Enable the webhook, set URL and secret, check the request logs.
Signature and security
Verify the HMAC-SHA256 signature before accepting a payload.
Payload reference
The full data model, response types and a complete example.